Refund Policy

Last updated: July 2026 — current phase policy, reviewed as cohorts are confirmed.

This Refund Policy applies to all payments made toward an Ayurvana Programme, whether a Priority Hold or a Full Programme payment.

1. Current Phase — Before Your Cohort Date Is Confirmed

Ayurvana currently confirms cohort dates as groups come together, rather than publishing a fixed date months in advance. Until your specific cohort date has been confirmed to you in writing, any payment you have made, whether a Priority Hold or full payment, is fully refundable at any time, no questions asked.

• To request a refund, simply email hello@ayurvana.org.
• Refunds are processed within 5–10 business days to your original payment method.

2. Once Your Cohort Date Is Confirmed

Once we confirm your specific cohort dates, your payment converts from a hold into a confirmed booking, and the following refund windows apply:

• 30 or more days before your cohort begins: full refund of all amounts paid, less your Priority Hold or deposit, which becomes non-refundable at this point (it reflects the fact that we have now committed venue and facilitator resources on your behalf).
• 14–29 days before your cohort begins: 50% refund of the programme balance (excluding the non-refundable deposit).
• 7–13 days before your cohort begins: 25% refund of the programme balance (excluding the non-refundable deposit).
• Fewer than 7 days before your cohort begins: no cash refund. We will instead offer you a full credit toward a future cohort, or the option to transfer your place to another guest.

We use this structure, common across small-group retreat programmes, because our costs for venue, facilitators, and catering are committed well ahead of your arrival and cannot generally be recovered on short notice.

3. Force Majeure

If Ayurvana must cancel or postpone your cohort due to circumstances beyond our reasonable control (including natural disaster, government restriction, or venue unavailability), you will receive a full refund or, at your preference, a credit toward a future cohort.

4. What Happens if Ayurvana Cancels the Cohort

If we are unable to reach the minimum group size or otherwise decide not to proceed with a confirmed cohort, you will receive a full refund of all amounts paid, including any deposit.

5. Contact

Any questions about this policy can be directed to hello@ayurvana.org.